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Order support

Returns & Refunds

Our returns process, refund timing, and damaged-item support.

Returns

Contact us with your order number and reason for return within 14 days of receiving your order. Items must be unworn, in their original condition, with tags and packaging intact. Return shipping is paid by the customer.

Refunds

Approved refunds are returned to the original payment method within 2–5 business days. Original shipping charges are non-refundable and promotional discounts are deducted.

Exchanges

We do not offer direct exchanges. Return your item for a refund and place a new order.

Damaged or defective items

Contact us within 5 days of receipt. Eligible items may receive a full refund or replacement.